Verification

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Rendex Technologies will do KYC processes local law and our internal risk assessment during the processing of orders.

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This page describes how to verify your account to lift such restriction, documents required, how to send your documents and what usually causes the verification delay. This is to prevent fraud and money laundering. It consists of Identity and Residential address verification.

 

DOCUMENTS REQUIRED
IDENTITY VERIFICATION:
This must be a Government Issued Identity Card. Only the following forms of identity are accepted

• International Passport

• Driver Licence

• National ID card

• Permanent Voters card (Note that temporary voters card is not accepted).

NOTICE: Expired ID card and Utility bill older than 3 months are not accepted!

 

ADDRESS VERIFICATION:
This implies that the customers' address is verified. Utility bills allowed are:

• Bank Statement

• PHCN Bill

• Water Bill

• Waste Bill

• Phone Bill

NOTICE: This must be a recent utility bill issued in not more than 3 months.

 

IMPORTANT NOTICE: Your documents must be well scanned and put under 200kb each in an acceptable file format (Only jpg, gif, and png file types are allowed for upload!). Heavy and blur files are rejected and this usually lead to the verification delay. We as well don't allow images taken with phones or cameras.

 

HOW TO SEND YOUR DOCUMENTS FOR VERIFICATION
You can upload these documents from your Rendex Tech member verification area when logged-in (Login >> My Account>> My Profile). Or alternatively email them to support@rendextech.com